Job Responsibilities

Understand the basic etiquette of customer service and understand the company;

Be able to effectively communicate with customers through software;

Familiar with the company process from the ordering process and the basic knowledge of the course, familiar with the course classification;

Can effectively guide and answer users, and independently complete after-sales complaints related issues;

Be able to carry out well-targeted brand promotion in this position;

Cooperate well with the company's various (online/offline) work, and feedback customer needs;

Obey the management of the company and earnestly safeguard the interests of the company;

Assist the supervisor to complete the management work of the department;

Ability to train and manage new employees;

Must be in customer service for 2 years or more;

Feedback on monthly user situation and related data statistics;

Coordinate with various departments to deal with relevant issues and follow up;

Able to independently lead the customer service team to complete all tasks assigned by the supervisor;

Responsible for answering questions related to customer consultation;

Provide customers with satisfactory consulting services by telephone, email, network platform, etc.;

Accept pre-sale and after-sale consultation of customer products, understand customer needs, patiently record customer information according to business processes and service requirements, and deal with customer problems;

Register feedback to handle simple complaints and unexpected abnormal situations;

Process customer feedback information, maintain customer relationships, and improve customer satisfaction;

Cooperate with and complete other tasks assigned by superior leaders;

Job Requirements

Secondary school or above;

More than 1 year experience in customer service industry, working experience in call center/service center is preferred;

Familiar with the operation mode of the customer service center, proficient in data operation management, proficient in the use of various office software, proficient in excel spreadsheet operation, master the applicable skills of chat tools, computer typing at more than 40-50 words per minute;

Have strong team awareness, communication skills, be proactive in work, and be able to work under strong work pressure; have clear logical thinking and keen observation;

Cheerful, humble and steady;

Have basic customer service idea;

Job Responsibilities

Responsible for the operation management and coordination of Horizou's TIC Mall and its related products;

Pay attention to industry trends and government policies, study operational data and user feedback, and formulate business goals for the operating department in combination with the company's business policies;

Plan the daily work content of the operation team, arrange implementation and inspection, analyze and lead the department to continuously improvement;

The company's multi-channel online portal operation and management, leading the team to complete the operation indicators of the departments such as powder absorption, retention, fission, and realization;

Coordinate the work of this department and other functional departments, train and guide team members, and formulate and improve team operation procedures;

Other work related to operation;

Job Requirements

Bachelor degree or above, more than three years of work experience, those with B2B experience will be considered even with a junior college degree;

Have rich experience in the management of Internet platform operation teams, and those who are engaged in the operation and management of large and medium-sized Internet trading platforms are preferred;

Have keen pre-judgment and be familiar with user operation, content operation, community operation, market operation, business operation and product operation of the Internet trading platform;

Have strong market insight, planning ability, team management and coordination ability;

Strong business negotiation and communication skills;

Strong sense of responsibility, integrity, and the courage to take responsibility;

Job Responsibilities

responsible for the management of the relevant planning of the marketing department;

Responsible for the planning of the company's relevant websites, activities and other needs, form documents and implement docking with products and other positions;

Responsible for planning, reviewing, and progress tracking and coordinating with the executive department of other companies' websites and other requirements of the group;

Collect information about the industry, grasp market dynamics, analyze sales and market development, and make written reports and targeted planning reports on the business of the company and its affiliates;

Responsible for the feasibility planning of the company's new business, financing or other market-related strategies, execution paths, etc., and guide the efficient development of downstream processes;

Participate in the planning, execution and tracking work related to the promotion and promotion of the Internet channels of the company's affiliates;

Job Requirements

College degree or above, major in computer related field;

Have strong market insight, planning ability, team management and coordination ability;

Job Responsibilities

Responsible for the continuous system development, testing and release of the company's website, as well as maintenance and updating of web content;

Participate in technical support: background design and optimization of e-commerce systems, development and optimization of other management systems and tool software, user data analysis and application, and other platform system management;

Responsible for the stable operation of the website system, maintain continuous operation, and put forward informatization suggestions and project proposals for this purpose;

Responsible for part of the search engine optimization of the website;

Responsible for the content planning and management of the website, and continuously iteratively optimize the content based on user feedback;

Responsible for iterating and optimizing the function and structure of the website, and cooperating with engineers and designers to continuously improve the user interaction rate;

Monitor and analyze the development status of peers, compare their actual situation, propose optimization plans and try them out;

Responsible for the preparation of system documents and system-related training;

Job Requirements

College degree or above, major in computer related field;

More than 1 year and less than 3 years of work experience, with 2 to 3 independent development experience in medium-sized projects, and experience in participating in collaborative development of large-scale projects;

Proficient in PHP language, able to independently develop medium-sized projects, and able to collaboratively develop large-scale projects;

Proficient in MySql database, able to independently build the database required for medium-sized projects, and able to collaboratively build the database required for large-scale projects;

Familiar with Linux system, able to perform simple server configuration, and able to deploy projects independently;

Proficient in using svn and other version management and teamwork tools;

Understand JavaScript and be able to write simple JavaScript code;

Understand CSS and be able to make simple page layout adjustments;

Have used multiple PHP frameworks and understand the tp5.1 framework;

Be able to independently design and develop projects according to product requirements and system requirements;

Good communication, coordination and learning ability;

Able to read simple English documents and read more complex English documents with the help of dictionaries;

Have good team spirit;

Ability to perform under pressure;

Job Responsibilities

Responsible for the page design and optimization of the company's BS architecture software products;

Use various web technologies to simulate and develop product prototypes;

Proficient in using various Web technologies such as HTML5/CSS3/JavaScript for product interface development, and have experience in responsive page development;

Familiar with HTML5 features, understand the latest HTML5 specifications, be able to use HTML5 features to build mobile WebApps, understand the features of different browsers, and have experience in mui and uni-app development;

Proficient in using VUE framework;

Cooperate with the back-end developers to realize the interaction between the product interface and back-end functions;

Job Requirements

College degree or above, major in computer related;

More than one year of web front-end development experience, with actual development experience in large and medium-sized projects is preferred;

Excellent javascript basic skills;

Proficient in HTML, CSS, familiar with page structure and layout. Familiar with HTML5, CSS3, JAVASCRIPT specifications and their applications, and will use CSS3 html5 to achieve overall page style priority;

Proficient in React for project development, with complete React project development experience, including architecture, coding, and specification formulation;

Skilled technology stack: Vue+Uni-app;

Proficient in using various features of ECMAScript6 (babel);

Understand interaction design, have considerable understanding and practical experience of user experience knowledge such as usability and accessibility;

Have independent development ability;

Complete other tasks assigned by the leader;

Job Responsibilities

Participate in the communication and discussion of the project product team, technical team, operation team, and project leaders, quickly clarify the design requirements of the company's products and operations, and use them in the design scheme;

use various design tools, integrate original design and external materials, realize UI and UE design of various products of the company (tool software, commercial website, applet, App, etc.), and submit various design manuscripts required;

Formulate the style and standard of the company's product interface, including interface controls, interface icons, interaction design, event advertisements, commercial illustrations, etc., and continuously promote the unification of the company's product and operation visual style;

Actively understand new technologies and trends in the design industry, actively track and analyze the UI and UE designs of similar products, and continuously optimize and improve the user visual experience of the company's products;

Familiar with copyright regulations and countermeasures in the design industry to ensure that there is no infringement problem in the final presentation of the design scheme;

Job Requirements

College degree or above;

More than 6 years of UI and UE work experience;

Art, fine arts, design or related majors;

Have a solid artistic foundation, some hand-painting ability, good aesthetic ability for pictures and visual effects, excellent creative ability and rich experience in page design;

Proficient in common design tools such as photoshop, sketch, AI, Figma, Illustrator, AE, C4D, Flash, etc.; have certain experience in motion design and 3D design;

Excellent aesthetic ability, solid design foundation, able to grasp the performance of different visual styles, have a keen insight and application ability to design trends, and ensure the accurate implementation of design results;

Have good understanding and communication skills, good sense of responsibility and teamwork ability, full of design creativity and passion, able to actively break through traditions, create new visual languages, pay attention to details and order, and have the spirit of exploration and research;

Have team spirit, entrepreneurial spirit and work passion, adapt to high-intensity work pressure, and be able to complete design tasks independently, efficiently and with high quality;

Other requirements: Experience in video editing special effects production is preferred; please attach a link to the relevant design portfolio that can show your professional work on your resume;

Job Responsibilities

Responsible for collecting business information related to the statistical platform, and doing business management, classification and maintenance;

Responsible for the planning and management of the platform's investment promotion work, and quickly introduce business resources to the platform;

Responsible for negotiation and cooperation with major customers, and complete business cooperation with leading merchants;

Responsible for formulating annual, quarterly and monthly investment plans for team members, and lead the team to efficiently complete related businesses Performance indicators;

Responsible for the daily work management, statistics and analysis of the team members, and help lead the team members to achieve efficient work output;

Regularly collect market feedback, adjust work strategies in a timely manner, and efficiently promote the completion of performance indicators;

Complete other tasks arranged by superiors;

Job Requirements

College degree and above;

5 years and above related experience;

Proficient in operating various office software;

Enthusiastic, cheerful, rigorous;

Strong sales experience and management experience;

Responsibility and execution;

Job Responsibilities

Responsible for the planning, design and iteration of PC/mobile products related to the e-commerce platform;

In-depth understanding of business scenarios, continuous collection of user needs, and continuous improvement of product functions. According to the development trend of the industry, the dynamics of competing products and the development stage of the product, formulate reasonable product optimization and solutions;

Write standardized product requirements documents, complete tasks such as product prototype design and process design with high quality, and ensure accurate understanding of the technical and business teams;

Maintain effective communication with the development, testing, design and operation teams, coordinate and deal with various problems in the process of product development and operation, and ensure the achievement of product goals;

Monitor product operation and market performance through data statistics, analysis and other methods, and constantly put forward suggestions for improvement to continuously optimize user experience and product quality;

Job Requirements

Bachelor degree or above. More than 3 years of product design experience in the Internet industry, working experience in B2B e-commerce platform is preferred;

Be independently responsible for the research of e-commerce products, and complete the preparation of MRD, PRD and prototype. Possess solid product planning ability and text organization ability, and can efficiently output product planning scheme, requirement document and prototype design;

Understand software design specifications, familiar with software development technology, and those with development background are preferred;

Familiar with mysql design principles, able to use VISIO, PPT, xmind, ink knife, Axure and other tools proficiently;

Key attention to product details, have a good grasp of user experience, and be good at communicating with users;

Possess strong communication, coordination and organizational skills, and experience in complex cross-departmental projects is preferred;

Be proactive in work, have a strong sense of responsibility, have a certain ability to withstand pressure, good learning ability and innovation ability;

Experience in online payment and online contracting projects is preferred. (Advantageous but not a must);

Job Responsibilities

Responsible for the front-end development of the website, formulate and optimize the front-end and back-end program interface standards, formulate and optimize the writing and specification of the front-end framework; Realize page display and interactive effects (including and not limited to web3, H5, APP and other application terminals) according to requirements, and be responsible for compatibility adjustment and performance optimization of web pages in various browsers;

 Track and research cutting-edge technologies and apply them to practical projects. Solve technical problems encountered during project development;

 Work with relevant team members to complete the project requirements analysis, scheme design, UI design, software development, testing, release, optimization and adjustment and other tasks;

 Manage and build a technical team, be able to actively cooperate with the design requirements of the product manager, be good at understanding the business, obey the arrangements of the company and leaders, be able to accept the culture of a startup company, able to work under pressure, and be able to work overtime;

Job Requirements

College degree or above, major in computer software development, etc. More than 5 years of front-end development experience, requiring intermediate and advanced level;

Have certain aesthetic ability, and have certain human-computer interaction experience design ability and front-end effect realization ability. Experience in the production of online virtual exhibition hall projects is preferred;

Proficient in W3C standards, HTML5, CSS and other web page production technologies, page architecture and layout, familiar with Web3 front-end implementation and performance optimization;

Familiar with WeChat applet, H5 website, mall website, video platform development, and have practical project experience;

Proficient in one of vue, react, angular, familiar with frameworks such as elementUI and VANT, and proficient in the use of debugging tools such as Dev Tools;

Familiar with JavaScript, Ajax and other web development technologies and proficient in at least one mainstream JS framework;

Be proficient in front-end automation construction tools such as Webpack and Grunt, and understand front-end engineering, modularization, and front-end and back-end separation;

Have good communication skills and team leadership, perfect ability to analyze and solve problems, have real management experience, and manage no less than 5 people;

Familiar with Linux system, proficient in common shell commands, able to read back-end code, such as PHP, JAVA, GO;

Interested candidates may include past works done / portfolio. (Advantageous but not a must);